Built for the public sector

The Municipal Event
Operating System

Ticketing, class registration, CRM, access control, daily settlement, and audit-ready reporting โ€” one platform built for city-run theaters, arts centers, and community venues.

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One platform. Every module your venue needs.

Purpose-built for municipal procurement โ€” transparent fees, daily settlement, and public-sector compliance from day one.

๐ŸŽŸ Ticketing & Box Office

Single, multi-day, and season tickets. Online, mobile-optimized, and box office channels with hard and digital tickets, promo codes, comps, and will-call.

๐Ÿ‘ฅ Patron CRM

Every purchase, registration, and check-in tracked per patron. Segments, tags, marketing opt-ins, and CSV export for outreach.

๐Ÿ“š Class & Workshop Registration

Schedules, fees, capacity limits, waitlists, rosters, guardian and emergency-contact fields โ€” mobile-optimized signup.

๐Ÿ“ฑ Access Control

Cloud-based QR scanning from any phone or dedicated scanner over your in-house Wi-Fi. Duplicate-scan prevention and real-time attendance.

๐Ÿฆ Municipal Settlement Ledger

Daily batching and settlement of funds to designated City accounts, with GL codes, finance review sign-off, and CSV/Excel export.

๐Ÿ“Š Reporting & Analytics

Daily attendance, daily / monthly / fiscal-year reporting, channel and payment-method mix, capacity utilization, and audit logs.

Fee transparency

Low fees. No surprises for patrons.

Legacy ticketing vendors lose patrons at checkout with exorbitant online convenience fees. CivicEventOS lets your venue choose: absorb fees, pass them through transparently, or split them โ€” configured per venue, disclosed clearly at checkout.

Absorb  Pass-through  Hybrid

Public-sector ready

Procurement-grade operations.

Role-based access for box office, finance, marketing, scanners and auditors. Every critical action is written to an immutable audit log. PCI-conscious architecture โ€” card data never touches your servers.

Audit logs  RBAC  Daily settlement  PCI DSS-aligned processing

Pricing

Simple plans that scale from a single venue to a multi-department city. All plans include digital ticketing, patron CRM, and standard reporting.

Starter Venue

$99/mo

Single venue ยท GA ticketing ยท digital tickets ยท basic reports ยท 3% + $1.00 per ticket

Municipal Arts

$249/mo

Up to 5 venues ยท settlement ledger ยท CRM ยท registration ยท marketing email ยท 2.5% + $0.80 per ticket

Enterprise / RFP

Custom

Implementation, hardware package (Boca printers, terminals, scanners), training, support SLA, custom integrations.

See CivicEventOS in action

Request a live demo for your venue, arts center, or recreation department. We respond within one business day.

Request a Demo